Is Connected Minds accepting new patients?
  • We are accepting new patients for therapy and medication management.
Is there an age requirement at Connected Minds for services?
  • Clients must be 13+ years to receive services.
Are there certain limitations around the medications Connected Minds can prescribe?
  • There are no limitations around the medications that we can prescribe UNLESS it requires in person injections, we do not administer those.
Do you offer in person services?
  • No, all appointments at Connected Minds are virtual. We use a zoom-based platform and clients must have zoom downloaded on their devices (i.e., laptop, tablet, or phone) to receive services.
What insurances does Connected Minds accept?
  • Aetna
  • Anthem
  • Blue Cross Blue Shield
  • Cigna/EverNorth
  • Friday Health Plans
  • Medicaid – including CareSource, Amerigroup, & Peach State Health Plan
  • Optum- United Behavioral Health
  • Oscar Insurance
  • Oxford Insurance
  • United Health Care
  • United Health Care Student Insurance.
Do I have to be in Georgia, New York, or California to receive services?
  • Clients MUST be in the state of licensure of their clinician OR their clinician’s supervisor at the time of their appointment to receive services.
I didn’t receive my appointment link. How else can I access my virtual appointment?
Does Connected Minds fill out Family and Medical Leave Act (FMLA), disability, or Emotional Support Animal (ESA) paperwork?
  • Yes, we can complete FMLA, disability, and ESA paperwork. There is currently a wait for clients needing FMLA or disability paperwork. We can begin medication management or therapy services, but we cannot guarantee when paperwork will be completed. Please allow 7-14 business days to complete paperwork once it has been started.
Is there a fee for documentation completion?
  • Yes, there is an additional $150 out of pocket fee for all documentation requests. This covers all paperwork related to the request and subsequent updated documents needed related to the request. Email requests to or message your provider directly through the patient portal.
Can I receive a med refill between appointments?
  • Yes, if for some reason you miss your appointment or need to reschedule but will run out of meds before your rescheduled appointment you can request a med refill for a $75 out of pocket fee. Email requests to or message your provider directly through the patient portal. Please allow 5-7 business days to complete med refills in-between appointments.
Does Connected Minds charge a no-show fee?
  • There is a $100 no show fee for ongoing clients who miss their appointment without notice. Intakes are not charged a no-show fee.